1. Overview
Kumbakonam Degree Coffee Powder Company (KDC) values your trust and is committed to protecting your privacy. This Privacy Policy outlines the personal data we collect, why we collect it, how it is safeguarded, and your rights regarding your information.
2. Information We Collect
To provide our online order and delivery services within Tamil Nadu, we collect the following information:
- Contact Details: Your name, phone number, and email address.
- Delivery Information: Street address, city, district, and PIN code.
- Account Credentials: Securely hashed passwords or Google OAuth IDs.
- Order History: Details of items purchased, dates, amounts, and payment mode (e.g. Cash on Delivery).
3. How We Use Your Information
Your information is used strictly for legitimate business operations:
- Processing, dispatching, and delivering your coffee orders.
- Sending SMS or WhatsApp updates regarding order status and dispatch.
- Providing customer support and handling warranty or return inquiries.
- Preventing fraudulent orders and securing user accounts.
4. Data Security
We implement industry-standard technical measures, including SSL/TLS encryption, prepared SQL statements, secure session management, and rate-limiting to protect your data from unauthorized access or disclosure.
5. Third-Party Sharing
We do not sell, rent, or trade your personal data. Data is shared only with trusted logistics partners strictly for delivery purposes, or as required by law enforcement.
6. Contact Us
For any privacy-related questions, data updates, or account deletions, please reach out to us:
Email: support@kumbakonamdegreecoffeepowdercompany.com
Phone / WhatsApp: +91 95001 33252
Address: 77, Aarambakkam, Sriperambudur, Tamil Nadu – 601301, India